Privacy Policy

ISOBAR
A General Partnership under the laws of the Republic of South Africa
Effective Date: 25/02/2026

1. Introduction

ISOBAR (Pty) Ltd (“ISOBAR”, “we”, “us”, “our”) operates as a structural advisory and decision-navigation firm. We process business, financial, and operational information in order to provide analytical, diagnostic, and strategic services.

This Privacy Policy explains how we collect, use, protect, and manage information provided to us through:

  • Our website
  • Direct consultation
  • Digital tools (including the Coherence Model Analysis Tool)
  • Email or other communication channels

We are committed to lawful, secure, and responsible data processing in accordance with the Protection of Personal Information Act (POPIA) and applicable international data protection standards where relevant.

2. Nature of Information Collected

We may collect:

2.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Company information
  • Billing details

2.2 Business and Financial Information

  • Revenue data
  • CAC metrics
  • Retention rates
  • Operational inputs
  • Strategic documents
  • Internal financial data voluntarily provided

We do not collect unnecessary personal data. All information collected must be voluntarily provided by the client or user.

3. Purpose of Processing

Information is processed strictly for:

  • Structural diagnostics
  • Analytical modeling
  • Decision-navigation advisory
  • Service delivery
  • Contractual administration
  • Legal compliance

We do not sell, trade, or monetize user data.

4. Confidentiality & Non-Disclosure Policy

ISOBAR operates under a strict confidentiality standard.

Prior to the exchange of sensitive financial, operational, or strategic information, clients are required to execute a Mutual Non-Disclosure Agreement (NDA).

ISOBAR will sign a reciprocal NDA protecting all information disclosed by the client.

If a client declines to execute an NDA prior to voluntarily disclosing sensitive information:

  • Such disclosure will be deemed voluntary.
  • ISOBAR will apply standard data protection practices.
  • ISOBAR shall not be liable for reputational, commercial, or strategic consequences arising from voluntary disclosure made without a signed confidentiality agreement in place.

No sensitive structural engagement will proceed without a signed NDA.

5. Data Retention

Data is retained:

  • For the duration of engagement
  • As required by law
  • For legitimate business records
  • Or until deletion is requested (subject to legal limitations)

Clients may request deletion of non-legally required data.

6. Data Sharing

We do not share client data except:

  • Where legally required
  • With contracted service providers under confidentiality obligation
  • With explicit written client authorization

7. Limitation of Liability (Data)

ISOBAR implements commercially reasonable security measures. However:

  • We do not warrant absolute security.
  • We are not liable for breaches caused by third-party platforms, force majeure events, cyberattacks beyond reasonable control, or client-side security failures.
  • Liability for data breach is limited to direct damages only and capped at fees paid in the preceding 3 months of service, except in cases of gross negligence or willful misconduct.

8. User Rights

Under POPIA and applicable law, you may:

  • Request access to your data
  • Request correction
  • Request deletion (where legally permissible)
  • Object to certain processing

Requests may be submitted to: isobarpartnerships@gmail.com

9. Amendments

ISOBAR reserves the right to update this policy at any time. Continued use of services constitutes acceptance of updated terms.